Returns & Exchanges
At Prowler, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items with original tags attached. If your new fit isn't perfect, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all labels and protective bags are included to maintain product integrity.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing