Frequently Asked Questions
Everything you need to know about your Prowler experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Prowler is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our collections to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.